Need to get this out of my head soon, because high time I need to finish it.
It is just not request tracker but the RTFM (it is not Read The Fascinating (;)) manuals ) but Request Tracker FAQ Manager
The final steps for installing RT which are very important are
h3. Syslog.pm error could be resolved by modifying the RT.pm file in
and adding line of socket=> 'inet' in the last occurence of stderr.
4. Installing RTFM requires modofuing the makefile path of RTFM to point to the current instance of RT and the path of mysql needs to be therre on the shell.
Some packages needs to be installed from CPAN for RTFM.